Your privacy and data security are our top priorities. Learn how we collect, use, and protect your personal information in compliance with Canadian privacy laws.
Last Updated: December 26, 2024
Effective Date: December 26, 2024
CipherWins Casino ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cipherwins.ca and use our online casino services.
We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our services, you consent to the collection and use of your information as described in this policy.
Important: Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
We collect personal information that you voluntarily provide to us, including:
Create and maintain your account, verify your identity, and process registrations.
Provide access to casino games, process bets, calculate winnings, and manage your gaming experience.
Process deposits and withdrawals, verify payment methods, and prevent fraudulent transactions.
Comply with anti-money laundering laws, responsible gaming requirements, and regulatory obligations.
Send account notifications, promotional offers, customer support responses, and important updates.
Analyze website usage, improve our services, and develop new features and promotions.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We implement comprehensive security measures to protect your personal information:
All data transmission is protected using 256-bit SSL encryption technology.
Data is stored on secure servers with restricted access and regular security updates.
Strict access controls ensure only authorized personnel can access your information.
Continuous monitoring systems detect and prevent unauthorized access attempts.
Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.
We use cookies and similar tracking technologies to enhance your experience on our website:
Cookie Control: You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.
Under Canadian privacy laws, you have the following rights regarding your personal information:
Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete personal information.
Request deletion of your personal information, subject to legal requirements.
Withdraw consent for certain uses of your personal information.
Request a copy of your personal information in a portable format.
File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
How to Exercise Your Rights: To exercise any of these rights, please contact our Privacy Officer using the contact information provided in Section 10. We will respond to your request within 30 days.
We retain your personal information only as long as necessary for the purposes outlined in this policy:
Your personal information may be transferred to and processed in countries outside of Canada, including:
When we transfer your information internationally, we ensure appropriate safeguards are in place, including:
Our services are not intended for individuals under the age of 18 (or the legal gambling age in their jurisdiction, whichever is higher).
Important: We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under the legal gambling age, we will take immediate steps to delete that information and close the account.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately using the information in Section 10.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
CipherWins Casino
Privacy Department
123 Gaming Street
Toronto, ON M5V 3A8
Canada
Response Time: We will acknowledge receipt of your privacy-related inquiry within 48 hours and provide a substantive response within 30 days.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes to this policy, we will:
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.